CTS Networks, Inc.
is a best in class, single source provider of voice, data, cabling, and video conferencing systems. We specialize in delivering cutting edge applications for call centers and muiti-site networks utilizing VoIP and Computer Telephony Integrated (CTI) solutions.
Here are just a few of the many things that we do to show our clients that we are committed to providing the best customer service possible:
- We will listen closely to our clients.
- We will propose both simple and sophisticated solutions.
- We will be willing to make rush deliveries.
- We will stay current with telecommunications developments.
- We will call ahead if we are going to be late for an appointment.
- Our technicians will check in and check out with the customer.
- Service orders will only be closed after a customer service call.
- We will keep customers updated on open issues.
- We will return all calls and emails promptly.
- Sales staff will open long term relationships, not close quick sales.